Warranty
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Warranty

 

Choose a Product Warranty:

 

The Display Shield Limited Product Warranty

 

The TV Shield PRO Limited Product Warranty

 

The TV Shield PRO Lite Limited Product Warranty

 

 

 

 


The Display Shield® Limited Product Warranty

 

 

This limited warranty is provided by Protective Enclosures Company, LLC for The Display Shield® product(s) identified by the purchaser’s registration as indicated below. This limited warranty is between Protective Enclosures Company, LLC and the registered purchaser of the product. There are no other warranties, express or implied, except as required by law, including warranties of merchantability and fitness for a particular purpose, that are provided for herein; however, all such implied warranties, if any, are limited to the duration of this specific limited product warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

 

The Display Shield® Limited Product Warranty:

7 Year Limited Warranty on the high molecular weight polyethylene plastic housing against cracking and breaking with normal consumer use.

5 Year Limited Warranty on the polycarbonate front shield (cover/panel/window) against cracking or breaking with normal consumer use. This warranty does not cover any scratches or damaged caused by abuse or normal use, it only covers against discoloring, cracking, yellowing or breaking of the polycarbonate front cover.

3 Year Limited Warranty on product failure or quality of workmanship and on all other components against any manufactures defects.

This is a limited warranty, subject to the conditions, limitations and exclusions identified herein. Protective Enclosures Company, LLC warrants to the original purchaser of the registered or identified product for a period of time listed above, from the date of purchase, that the product shall be free of defects in materials, and workmanship, and subject to the limitations set forth below; Protective Enclosures Company, LLC will repair or replace, at its option, any defective unit. Protective Enclosures Company, LLC hereby warrants to the original retail purchaser of this product that should this product or any part thereof, under normal use and conditions, prove to be defective in material or workmanship within one (1) year from the date of the original purchase, such defect(s) will be repaired or replaced with a reconditioned product (Protective Enclosures Company LLC’s option) without charge for parts and repair labor. Purchaser must return the product to Protective Enclosures Company, LLC, (return receipt requested) or by other means that confirms delivery and Protective Enclosures Company, LLC shall make the said repairs or replacement within 60 days of receipt. In some instances the product may have been discontinued and cannot be replaced, or repaired. In that instance Protective Enclosures Company, LLC shall in its discretion attempt to replace the product with a substantially similar product in a current model or design or pay the purchaser a sum for the then fair market value of the product, considering the amount of depreciation since sale, and the use of the product. This Limited Warranty is the original retail purchaser’s sole remedy for any and all such defect(s).

 

Conditions and Limitations:

Proof of purchase is required (i.e. the sales receipt of other proof of payment).

Damage caused by accidents, abuse, misuse or modification of the product will render this warranty null and void. This warranty is applicable only to the original purchaser and is not assignable or transferable. To obtain repairs or replacement under the terms of this warranty, please contact Protective Enclosures Company, LLC at 1-800-331-2628 or visit www.protectiveenclosures.com. You will need to provide proof of purchase (dated receipt showing where the item was purchased) and the product part number in order to receive warranty service. The purchaser is required to send the product back to Protective Enclosures Company or to a designated repair center and the purchaser is responsible for all charges for shipping and handling.

 

This Limited Warranty does NOT cover:

1. Products which have been subject to abuse, accident, alteration, modification, tampering, negligence, misuse, theft or attempted theft, vandalism, improper installation, lack of reasonable care, unauthorized repair or service, or if the model or serial number has been altered, tampered with, defaced or removed.

2. Loss or damage caused by the use of unauthorized cleaning products or methods that damage or destroy the product.

3. Initial installation or the removal and re-installation of the product.

4. Cosmetic damage, an act of God, or natural disaster.

5. Products modified or used for any purposes other than for those which the product is specifically designed.

6. Damage that occurs in shipment (the third party shipping service is responsible for any shipping damages).

The company reserves the right to remedy any minor defects in defective units by replacing defective, inoperable or missing parts rather than offering a refund or exchange.

Protective Enclosures Company, LLC, or any subsidiaries, shall not be liable, under any circumstances, for incidental, indirect, special, and consequential or multiple damages as a result of the sale or use of this The Display Shield® product. Some states and countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

 

THE EXTENT OF Protective Enclosures Company, LLC’S LIABILITY UNDER THIS WARRANTY IS LIMITED AS PROVIDED ABOVE AND, IN NO EVENT,SHALL The liability of Protective Enclosures Company, LLC EXCEED THE PURCHASE PRICE PAID BY THE ORIGINAL RETAIL PURCHASER FOR THE PRODUCT.

 

Any questions regarding this warranty should be addressed to:

 

Protective Enclosures Company, LLC

The TV Shield | The Display Shield

ATTN: WARRANTY DEPARTMENT

385 Centerpointe Circle

Suite 1319

Altamonte Springs, FL 32701

 

USA

 

800-331-2628 Toll Free

 

THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES OR LIABILITIES. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, SHALL BE LIMITED TO THE DURATION OF THIS WRITTEN WARRANTY. IN NO EVENT SHALL PROTECTIVE ENCLOSURES COMPNAY, LLC, OR ANY SUBSIDIARY, OWNER, OR PARTNER BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY EXPRESS OR IMPLIED WHATSOEVER.

 

No person or representative is authorized to assume for Protective Enclosures Company, LLC any liability other than expressed herein in connection with the sale of this product. Some jurisdictions do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary from jurisdiction to jurisdiction.

 

REFUND/RETURN POLICY

We offer a 30 Day Money Back Guarantee on all unopened, unused and/or undamaged units. The unit must be unaltered and it must have the protective covering(s) on the front panel and be undamaged and in original new condition. A 10% restocking fee applies and all refunds will be minus the actual shipping charges to and from Protective Enclosures Company.

Upon acceptance and processing of the return/refund, all funds will be returned to the original method of payment (minus all fees). 

After 30 days, and up to 90 days from the date of the purchase, if you are not happy with The Display Shield® enclosure, and have opened it, you can return it for a refund, less actual shipping charges to and from Protective Enclosures Company. The unit(s) must have protective covering(s) on the front panel and be undamaged and in original new condition. Due to the nature, size and logistics in inventory management and distribution, our restocking fee after 30 days, and up to 90 days, is 25% and applies to all opened / new non defective The Display Shield® enclosures. 

All refunds will be returned to the original method of payment minus all fees and will be processed on our end within 10 business days (excluding weekends and holidays).

Protective Enclosures Company DOES NOT accept returns on units that have been drilled, scratched, damaged, abused or have had the protective coverings taken off of the front panel, as they cannot be resold as new products. If you have made a mistake when drilling or mounting The Display Shield®, although we will not accept a return within terms, we do have several remedies available to you to help you repair the "damaged" area and still be able to use your unit. Please call our customer service department for help at 1-800-331-2628 which is toll free, anytime during normal business hours which are between 9:30am and 6:00pm Eastern Standard Time, Monday through Friday. 

 

LIMITED WARRANTY

 

Protective Enclosures Company, LLC – The Display Shield® Limited Warranty – Valid in the United States and Canada

 

Protective Enclosures Company, LLC

The TV Shield | The Display Shield

385 Centerpointe Circle

Suite 1319

Altamonte Springs, FL 32701

800-331-2628 Toll Free

 

Specifications are subject to change without notice.

All trademarks are the property of their respective owners.

 

www.protectiveenclosures.com

 

 

 

 

 

 

 

 


The TV Shield PRO® Limited Product Warranty

This limited warranty is provided by Protective Enclosures Company, LLC for The TV Shield PRO® product(s) identified by the purchaser’s registration as indicated below.  This limited warranty is between Protective Enclosures Company, LLC and the registered purchaser of the product.  There are no other warranties, express or implied, except as required by law, including warranties of merchantability and fitness for a particular purpose, that are provided for herein; however, all such implied warranties, if any, are limited to the duration of this specific limited product warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

The TV Shield PRO® Limited Product Warranty:

5 Year Limited Warranty on the aluminum front frame and steel back plate.


2 Year Limited Warranty on the anti-glare acrylic or polycarbonate front shield (cover/panel/window) against cracking or breaking with normal consumer use. This warranty does not cover any scratches or damage caused by abuse or abnormal use; it only covers against discoloring, cracking, yellowing, or breaking of the acrylic or polycarbonate front shield.


2 Year Limited Warranty on product failure or quality of workmanship and on all other components against any manufactures defects.



This is a limited warranty, subject to the conditions, limitations and exclusions identified herein. Protective Enclosures Company, LLC warrants to the original purchaser of the registered or identified product for a period of time listed above, from the date of purchase, that the product shall be free of defects in materials, and workmanship, and subject to the limitations set forth below; Protective Enclosures Company, LLC will repair or replace, at its option, any defective unit. Protective Enclosures Company, LLC hereby warrants to the original retail purchaser of this product that should this product or any part thereof, under normal use and conditions, prove to be defective in material or workmanship within the time frame from the original purchase specified above, such defect(s) will be repaired or replaced with a new or reconditioned product (Protective Enclosures Company LLC’s option) without charge for parts and repair labor. Purchaser must return the product to Protective Enclosures Company, LLC, (return receipt requested) or by other means that confirms delivery and Protective Enclosures Company, LLC shall make the said repairs or replacement within 60 days of receipt. In some instances the product may have been discontinued and cannot be replaced, or repaired. In that instance Protective Enclosures Company, LLC shall in its discretion attempt to replace the product with a substantially similar product in a current model or design or pay the purchaser a sum for the then fair market value of the product, considering the amount of depreciation since sale, and the use of the product. This Limited Warranty is the original retail purchaser’s sole remedy for any and all such defect(s).

Conditions and Limitations:

Proof of purchase is required (i.e. the sales receipt of other proof of payment). Damage caused by accidents, abuse, misuse or modification of the product will render this warranty null and void. This warranty is applicable only to the original purchaser and is not assignable or transferable. To obtain repairs or replacement under the terms of this warranty, please contact Protective Enclosures Company, LLC at 1-800-331-2628 or visit www.protectiveenclosures.com. You will need to provide proof of purchase (dated receipt showing where the item was purchased) and the product part number in order to receive warranty service. The purchaser is required to send the product back to Protective Enclosures Company or to a designated repair center and the purchaser is responsible for all charges for shipping and handling.

 

This Limited Warranty does NOT cover:

1. Products which have been subject to abuse, accident, alteration, modification, tampering, negligence, misuse, theft or attempted theft, vandalism, improper installation, lack of reasonable care, unauthorized repair or service, or if the model or serial number has been altered, tampered with, defaced or removed.

2. Loss or damage caused by the use of unauthorized cleaning products or methods that damage or destroy the product.

3. Initial installation or the removal and re-installation of the product.

4. Cosmetic damage, an act of God, or natural disaster.

5. Products modified or used for any purposes other than for those which the product is specifically designed.

6. Damage that occurs in shipment (the third party shipping service is responsible for any shipping damages).


The company reserves the right to remedy any minor defects in defective units by replacing defective, inoperable or missing parts rather than offering a refund or exchange.


Protective Enclosures Company, LLC, or any subsidiaries, shall not be liable, under any circumstances, for incidental, indirect, special, and consequential or multiple damages as a result of the sale or use of this The TV Shield PRO® product. Some states and countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.


THE EXTENT OF PROTECTIVE ENCLOSURES COMPANY, LLC’S LIABILITY UNDER THIS WARRANTY IS LIMITED AS PROVIDED ABOVE AND, IN NO EVENT, SHALL THE LIABILITY OF PROTECTIVE ENCLOSURES COMPANY, LLC EXCEED THE PURCHASE PRICE PAID BY THE ORIGINAL RETAIL PURCHASER FOR THE PRODUCT.


Any questions regarding this warranty should be addressed to:

Protective Enclosures Company, LLC
The TV Shield | The Display Shield | The TV Shield PRO | The TV Shield PRO Lite
ATTN: WARRANTY DEPARTMENT
385 Centerpointe Circle
Suite 1319
Altamonte Springs, FL 32701
USA
800-331-2628 Toll Free



THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES OR LIABILITIES. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, SHALL BE LIMITED TO THE DURATION OF THIS WRITTEN WARRANTY. IN NO EVENT SHALL PROTECTIVE ENCLOSURES COMPANY, LLC, OR ANY SUBSIDIARY, OWNER, OR PARTNER BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY EXPRESS OR IMPLIED WHATSOEVER.

No person or representative is authorized to assume for Protective Enclosures Company, LLC any liability other than expressed herein in connection with the sale of this product. Some jurisdictions do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary from jurisdiction to jurisdiction.

 

 

REFUND/RETURN POLICY

We offer a 30 Day Money Back Guarantee on all unopened, unused and/or undamaged units. The unit must be unaltered and it must have the protective covering(s) on the front panel and be undamaged and in original new condition. A 10% restocking fee applies and all refunds will be minus the actual shipping charges to and from Protective Enclosures Company.

Upon acceptance and processing of the return/refund, all funds will be returned to the original method of payment (minus all fees).

After 30 days, and up to 90 days from the date of the purchase, if you are not happy with The TV Shield PRO® enclosure, and have opened it, you can return it for a refund, less actual shipping charges to and from Protective Enclosures Company. The unit(s) must have protective covering(s) on the front panel and be undamaged and in original new condition. Due to the nature, size and logistics in inventory management and distribution, our restocking fee after 30 days, and up to 90 days, is 25% and applies to all opened / new non defective The TV Shield PRO® enclosures.

All refunds will be returned to the original method of payment minus all fees and will be processed on our end within 10 business days (excluding weekends and holidays).

Protective Enclosures Company DOES NOT accept returns on units that have been drilled, scratched, damaged, abused or have had the protective coverings taken off of the front panel, as they cannot be resold as new products. If you have made a mistake when drilling or mounting The TV Shield PRO®, although we will not accept a return within terms, we do have several remedies available to you to help you repair the “damaged” area and still be able to use your unit. Please call our customer service department for help at 1-800-331-2628 which is toll free, anytime during normal business hours which are between 9:30am and 6:00pm Eastern Standard Time, Monday through Friday.


LIMITED WARRANTY
Protective Enclosures Company, LLC – The TV Shield PRO® Limited Warranty – Valid in the United States and Canada


Protective Enclosures Company, LLC
The TV Shield | The Display Shield | The TV Shield PRO | The TV Shield PRO Lite
385 Centerpointe Circle
Suite 1319
Altamonte Springs, FL 32701
800-331-2628 Toll Free


Specifications are subject to change without notice.
All trademarks are the property of their respective owners.
www.protectiveenclosures.com

 

 

 

 

 

 

 

 

 


The TV Shield PRO Lite® Limited Product Warranty

 



This limited warranty is provided by Protective Enclosures Company, LLC for The TV Shield PRO Lite® product(s) identified by the purchaser’s registration as indicated below.  This limited warranty is between Protective Enclosures Company, LLC and the registered purchaser of the product.  There are no other warranties, express or implied, except as required by law, including warranties of merchantability and fitness for a particular purpose, that are provided for herein; however, all such implied warranties, if any, are limited to the duration of this specific limited product warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

The TV Shield PRO Lite® Limited Product Warranty:

5 Year Limited Warranty on durable and lightweight aluminum housing.


2 Year Limited Warranty on the polycarbonate front shield (cover/panel/window) against cracking or breaking with normal consumer use. This warranty does not cover any scratches or damage caused by abuse or abnormal use; it only covers against discoloring, cracking, yellowing, or breaking of the polycarbonate front shield.


2 Year Limited Warranty on product failure or quality of workmanship and on all other components against any manufactures defects.

This is a limited warranty, subject to the conditions, limitations and exclusions identified herein. Protective Enclosures Company, LLC warrants to the original purchaser of the registered or identified product for a period of time listed above, from the date of purchase, that the product shall be free of defects in materials, and workmanship, and subject to the limitations set forth below; Protective Enclosures Company, LLC will repair or replace, at its option, any defective unit. Protective Enclosures Company, LLC hereby warrants to the original retail purchaser of this product that should this product or any part thereof, under normal use and conditions, prove to be defective in material or workmanship within the time frame from the original purchase specified above, such defect(s) will be repaired or replaced with a new or reconditioned product (Protective Enclosures Company LLC’s option) without charge for parts and repair labor. Purchaser must return the product to Protective Enclosures Company, LLC, (return receipt requested) or by other means that confirms delivery and Protective Enclosures Company, LLC shall make the said repairs or replacement within 60 days of receipt. In some instances the product may have been discontinued and cannot be replaced, or repaired. In that instance Protective Enclosures Company, LLC shall in its discretion attempt to replace the product with a substantially similar product in a current model or design or pay the purchaser a sum for the then fair market value of the product, considering the amount of depreciation since sale, and the use of the product. This Limited Warranty is the original retail purchaser’s sole remedy for any and all such defect(s).

Conditions and Limitations:

Proof of purchase is required (i.e. the sales receipt of other proof of payment). Damage caused by accidents, abuse, misuse or modification of the product will render this warranty null and void. This warranty is applicable only to the original purchaser and is not assignable or transferable. To obtain repairs or replacement under the terms of this warranty, please contact Protective Enclosures Company, LLC at 1-800-331-2628 or visit www.protectiveenclosures.com. You will need to provide proof of purchase (dated receipt showing where the item was purchased) and the product part number in order to receive warranty service. The purchaser is required to send the product back to Protective Enclosures Company or to a designated repair center and the purchaser is responsible for all charges for shipping and handling.

 

 This Limited Warranty does NOT cover:

1. Products which have been subject to abuse, accident, alteration, modification, tampering, negligence, misuse, theft or attempted theft, vandalism, improper installation, lack of reasonable care, unauthorized repair or service, or if the model or serial number has been altered, tampered with, defaced or removed.
2. Loss or damage caused by the use of unauthorized cleaning products or methods that damage or destroy the product.
3. Initial installation or the removal and re-installation of the product.
4. Cosmetic damage, an act of God, or natural disaster.
5. Products modified or used for any purposes other than for those which the product is specifically designed.
6. Damage that occurs in shipment (the third party shipping service is responsible for any shipping damages).


The company reserves the right to remedy any minor defects in defective units by replacing defective, inoperable or missing parts rather than offering a refund or exchange.


Protective Enclosures Company, LLC, or any subsidiaries, shall not be liable, under any circumstances, for incidental, indirect, special, and consequential or multiple damages as a result of the sale or use of this The TV Shield PRO Lite® product. Some states and countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.


THE EXTENT OF PROTECTIVE ENCLOSURES COMPANY, LLC’S LIABILITY UNDER THIS WARRANTY IS LIMITED AS PROVIDED ABOVE AND, IN NO EVENT, SHALL THE LIABILITY OF PROTECTIVE ENCLOSURES COMPANY, LLC EXCEED THE PURCHASE PRICE PAID BY THE ORIGINAL RETAIL PURCHASER FOR THE PRODUCT.


Any questions regarding this warranty should be addressed to:

Protective Enclosures Company, LLC
The TV Shield | The Display Shield | The TV Shield PRO | The TV Shield PRO Lite
ATTN: WARRANTY DEPARTMENT
385 Centerpointe Circle
Suite 1319
Altamonte Springs, FL 32701
USA
800-331-2628 Toll Free



THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES OR LIABILITIES. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, SHALL BE LIMITED TO THE DURATION OF THIS WRITTEN WARRANTY. IN NO EVENT SHALL PROTECTIVE ENCLOSURES COMPANY, LLC, OR ANY SUBSIDIARY, OWNER, OR PARTNER BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY EXPRESS OR IMPLIED WHATSOEVER.

No person or representative is authorized to assume for Protective Enclosures Company, LLC any liability other than expressed herein in connection with the sale of this product. Some jurisdictions do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary from jurisdiction to jurisdiction.